Support — Inkteract

Something not working, or a question about your data? We are glad to help.

Contact us

Email support@inkteract.ai and tell us what happened, what page you were on, and your browser. We reply within 2 business days.

Quick answers

Where do I find answers first?

Start with the features overview and the interactive demo. For how we treat your data, read the Privacy Policy; for the rules, the Terms of Use.

A card did not appear when I clicked a word.

Reload the page, check that the extension is enabled in chrome://extensions, and try again. Some pages (such as Chrome's own settings pages and the Web Store) do not allow extensions to run.

The answer looks wrong.

Cards are AI-generated and can be inaccurate. Please email us the word and what you expected so we can improve it.

Install the extension

1. Use the Add to Chrome button at the top of any page on this site.
2. Confirm in Chrome by choosing Add extension.
3. Pin Inkteract from the puzzle-piece menu, then click any word on a web page to try it.

Uninstall the extension

1. Open chrome://extensions.
2. Find Inkteract, choose Remove, then confirm.

This removes the extension and the settings it stored in your browser. It does not delete your account data on our servers (see below).

Delete your data

Email support@inkteract.ai from the address on your account with the subject “Delete my data”. We will delete your account and lookup history and confirm within 30 days. You can also revoke Inkteract's access to your Google account at myaccount.google.com/permissions.

Service status

A dedicated status page is coming. Meanwhile, you can check that our servers are up at api.inkteract.ai/health, and write to us if something looks down.